How to contact Fitbit by phone?

To contact the Fitbit customer service by phone, you can follow these steps:

• Look up the phone number of the Fitbit customer service. The phone number is listed on fitbit.com. Or check out the Fitbit phone number page on WorthEPenny.

• Dial the Fitbit phone number 877-623-4997.

  Hours: Mon-Fri 9am-5pm PST

  Best time to call: 9:05am

• Wait for an answer: Once the call is connected, wait for a Fitbit representative to answer on the other end.

  Average wait time: 12m

• Identify yourself and state your reason for calling the Fitbit representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Fitbit to help them assist you.

• Ask for assistance: Ask the Fitbit representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

• Follow any instructions given: If Fitbit needs additional information from you or provides any instructions, follow them carefully.

• Thank the Fitbit representative: After you have received the assistance you need, thank the Fitbit representative for their time and help.

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Fitbit, you can follow these steps:

• Dial the Fitbit customer service phone number 877-623-4997, which can be found on the Fitbit website or in your order confirmation email form Fitbit. Or check out the Fitbit phone number page on WorthEPenny.

• When the automated voice prompts begin, do not press any buttons or provide any information about Fitbit. This may trigger the automated system to provide you with pre-recorded responses and options.

• After a few seconds of silence, the system should give you the option to speak with a live Fitbit representative. This may be presented as an option like "speak to a representative" or "customer service".

• Press the correct button when prompted by the automated system to speak with a Fitbit representative.

• If the system still doesn’t connect you to a Fitbit representative, stay on the line without pressing any keys. Fitbit will eventually transfer you to a live person.

• If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Fitbit.

• Once you reach a live person, explain your issue and provide any relevant information about your Fitbit order. The Fitbit representative will work with you to resolve your issue as quickly as possible.

• Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Fitbit website. This may allow you to connect with a Fitbit representative more quickly and efficiently than calling.

Any tips for calling Fitbit customer service?

When calling Fitbit customer service, here are some best practices to ensure a smooth and efficient experience:

• Have your Fitbit account information ready before calling. This will help expedite your request.

• Make sure you have a stable and quiet environment to communicate with the Fitbit representative without any disruptions or background noise.

• Be polite and respectful to the Fitbit representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Fitbit.

• Clearly explain the issue you are facing and provide any relevant information or details that can help the Fitbit representative address your concern.

• If the initial Fitbit representative is unable to resolve your issue, politely ask to speak with a supervisor from Fitbit or escalate the issue to a higher level of authority.

• Take notes during the call, including the Fitbit representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

• If necessary, follow up with Fitbit after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Fitbit customer service.

What can I do If I am unhappy with my call to Fitbit?

If you are unhappy with your call to Fitbit customer service, there are several options you can try:

• Call again: Try calling Fitbit customer service again and speak to a different Fitbit representative. Sometimes a different Fitbit representative may have a different approach to resolve your issue more effectively.

• Escalate the issue: If you are not satisfied with the response provided by the Fitbit representative, you can ask to speak with a supervisor from Fitbit or escalate the issue to a higher level of authority.

• Provide feedback: After the call, Fitbit may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

• Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Fitbit customer service through other channels, such as email or chat. You can also explore the Fitbit Help Center, which offers articles and resources that may help you troubleshoot your issue.

• Consider other options: If you are still not satisfied with Fitbit service, you may want to consider other options such as returning the product you bought on Fitbit or filing a complaint with a consumer protection agency.

How do I contact Fitbit via live chat?

To the Fitbit customer support via live chat, you can follow these steps:

• Go to the Fitbit website and look for a "Contact Us" or "Help" link at the bottom of the page.

• Click on the link and look for options to contact the Fitbit customer support, which include email, phone, or live chat.

• Click on the live chat option, and follow the prompts to connect with a Fitbit representative.

• Provide any necessary information about your issue or question, and wait for the Fitbit representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Fitbit live chat option, you may need to contact the Fitbit customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

How to contact Fitbit via social media?

You can contact Fitbit via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Fitbit via social media:

• Log in to your social media account (e.g. Twitter, Facebook, Instagram).

• Search for Fitbit official social media accounts, which are typically verified with a blue checkmark.

• Once you find the official account of Fitbit, click on the "Message" or"Send Message" button.

• Type your message and explain your issue or inquiry about Fitbit. Be as specific and detailed as possible, and provide any relevant order information.

• Wait for a response from the Fitbit social media team.

Please note that the social media accounts of Fitbit are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Fitbit for certain issues. For urgent or complex issues, it's recommended to contact Fitbit customer service via phone or chat for more personalized assistance.

Does Fitbit have an email? How to contact Fitbit customer service by email?

Yes, to contact the Fitbit customer support by email, follow these steps:

• Go to fitbit.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

• Look for an email address on the page.

• Copy the email address provided by Fitbit and open up your email client. Create a new email and paste the email address into the "To" field.

• In the subject line of the email, provide a brief summary of your issue or question about your Fitbit order. For example, "Return Inquiry" or "Product Question".

• In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Fitbit order number or username.

• Once you have completed the email, click send. You should receive a response from the Fitbit customer support team within a few business days.

What is WorthEPenny's relationship to Fitbit?

To put it simply, WorthEPenny is an independent third-party website that is not related to Fitbit. WorthEPenny provides free tools and resources to assist customers in reaching Fitbit customer service more efficiently, such as the Fitbit phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Fitbit, as well as forums where Fitbit customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Fitbit, it is not associated with or endorsed by Fitbit.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Fitbit official app or the Fitbit company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Fitbit trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Fitbit. All references by WorthEPenny to third-party trademarks like Fitbit are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.